FAQ

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Who should not receive Medi Lift PRO treatments?

Do NOT Use the Medi Lift Mask if:

  • You have an implanted pacemaker or other electronic implanted devices.
  • You have an arrhythmia or any other known heart disorder.
  • You have epilepsy, multiple sclerosis, phlebitis, varicose veins, cancer, or a tendency to hemorrhage.
  • You have inflamed tissue as a result of disease, injury or recent surgery.
  • You are under 21 years old.
  • You are pregnant.
  • You have known sensitivity to Electrical Muscle Stimulation (EMS).
  • You have excessive sunburn on the face or neck.

If you have any serious illness or injury not mentioned above, any medical supervision, or
questions about any other medical condition such as facial surgery or medication that may
affect the treatment, please consult your doctor or physician before using the Medi Lift.
INTENDED USE: This device is intended only for people 22 years of age and older for facial
stimulation and indicated for over-the-counter cosmetic use.
CAUTION: For external use only. Keep out of reach of children. Discontinue use if irritation
occurs. Use only as directed.

How soon after common cosmetic procedures such as, chemical peel,Botox, filler, facial waxing or microneedling treatments can someonereceive Medi Lift PRO treatments?

We recommend waiting 7 – 14 days after receiving such procedures.

Can someone with dental implants or braces receive Medi Lift PROtreatments?

Medi Lift PRO is not contraindicated for dental implants or braces. A client may feel tooth pain if undergoing dental treatment or has a silver-crowned tooth. If a client experiences discomfort during or after a Medi Lift PRO treatment, discontinue use of the device and consult a physician.

Can someone with metal plates receive Medi Lift PRO treatments?

Medi Lift PRO is not contraindicated for metal plates.

Can someone with a pacemaker or electronic implants receive MediLift PRO treatments?

Medi Lift PRO is contraindicated against and should not be used if a client has a pacemaker or electronic implanted device.

Which sensations are experienced during treatment?

Medi Lift PRO delivers EMS, Electrical Muscle Stimulation. EMS utilizes low-frequency electrical impulses to stimulate nerves, offering an invigorating and deep facial workout. When using an EMS device on the face, think of it as every muscle group doing tiny crunches. It is common for clients to feel muscles being stimulated throughout a Medi Lift PRO treatment.

What if someone experiences discomfort?

It is not common to experience discomfort during a Medi Lift PRO treatment. If a client is experiencing discomfort, you will want to take the following precautionary steps: make sure a sufficient amount of conducting product has been applied to the skin and/or adjust level of intensity. If discomfort continues, immediately discontinue use of the device, and consult a physician.

What if someone does not experience any sensation?

Every client’s response is individualized. Utilize your professional expertise to determine the appropriate level of intensity. Medi Lift PRO offers ten different levels of intensity to create customized progressive treatments. Start with level 1 for first-time treatment and only move onto higher intensity levels when the client is more comfortable.

What if someone feels a difference in EMS, Electrical MuscleStimulation, sensation between the right and left side of the face?

Many clients may feel uneven stimulation on the right and left side of the face. Adjust the intensity of each controller to have a similar strength of EMS sensation.

Which conducting product is best?

A conducting product is essential to properly deliver EMS, Electrical Muscle Stimulation. Conducting products must be water-based. We recommend the Medi Lift Moisture Serum.

How much conducting product should be applied?

An even layer of conducting product providing full coverage of the treatment area is essential to properly conducting EMS, Electrical Muscle Stimulation. When using Medi Lift Moisture Serum we recommend 1⁄4 - 1⁄2 teaspoon for full coverage of the treatment area.

What are the microamps of Medi Lift PRO levels of intensity?

Level 1 = 760 microamps
Level 2 = 1,170 microamps
Level 3 = 1,560 microamps
Level 4 = 1,910 microamps
Level 5 = 2,180 microamps
Level 6 = 2,300 microamps
Level 7 = 2,730 microamps
Level 8 = 2,990 microamps
Level 9 = 3,100 microamps
Level 10 = 3,220 microamps

What type of results are expected?

Medi Lift PRO offers an invigorating and deep facial workout to boost circulation, strengthen and tone muscles, define the jawline, and lift the cheek area. With consistent use the results are firmer, tighter, and lifted look of facial contours. Skin will be restored to its youthful appearance. Looking plumper, with reduced appearance of sagging skin.

In a clinical study:

  • 100% of users saw an overall lift of their face.
  • 100% of users saw an improvement in jawline contour.
  • 50% of users saw an improvement in skin tone.
  • 92% of users noticed an improvement of the contour of their face.
  • 92% of users experience an improvement in skin tightening.
  • 40% of users noticed an improvement in the reduced appearance
    of fine lines and wrinkles.
  • 70% of users agreed that their skin became smoother.
  • 100% of users of Medi Lift agreed that their skin (face) felt more sculpted and toned.

How quickly will someone see results?

Medi Lift PRO treatments deliver instant, visible improvements for clients. Continuous treatments and home care maintenance deliver cumulative results and are necessary to keep muscles toned and firm.

Will higher levels of intensity deliver faster results?

Every client’s response is individualized. Utilize your professional expertise to determine the appropriate level of intensity. Medi Lift PRO offers ten different levels of intensity to create customized progressive treatments. Start with level 1 for first-time treatment and only move onto higher intensity levels for more dramatic results when the client is comfortable.

How often can someone experience Medi Lift PRO?

Frequency of treatments will vary depending on degree of aging, and will vary by client. For clients seeking dramatic results it is best to recommend a series of treatments with regular maintenance treatments. Below we have outlined recommended series based on degree of aging:

1) Early signs of aging: 4 – 6 treatment series, performed 1x per week
a. Maintenance program: ongoing treatments every 4 – 6 weeks

2) Moderate aging: 6 – 12 treatment series, performed 2 - 3x per week
a. Maintenance program: ongoing treatments every 4 – 6 weeks

3) Mature skin: 12 – 15 treatment series, performed 3x per week
a. Maintenance program: ongoing treatments every 4 – 6 weeks

For clients not yet seeing visible signs of aging but have an interest in preventative treatments, we recommend continuous ongoing treatments every 4 – 6 weeks.

How can someone maintain the results of Medi Lift PRO treatments?

For best results continuous Medi Lift treatments and home care maintenance is essential. We recommend ongoing Medi Lift PRO treatments every 4 – 6 weeks and daily use of Medi Lift Essential at home to keep muscles toned and firm.

What is the difference between Medi Lift PRO vs Medi Lift Essential?

Medi Lift PRO was created to be used by licensed providers with ten levels of intensity to customize progressive professional treatments for clients.

Medi Lift Essential was designed to be used by clients at home with five levels of intensity, offering the optimal way for clients to maintain a contoured and lifted appearance in between professional treatments.

What if someone experiences an unexpected skin response such asrash, inflammation or itchiness after receiving a Medi Lift PROtreatment?

Slight reddening of the skin may occur, which fades quickly. If someone develops a rash, swelling or redness that persists for more than 24 hours, consult a physician.

How long does it take to fully charge controllers?

To fully charge the controllers takes about 2 hours. Make sure the magnetic charging terminal is attached in the correct direction to start the charge. The light will blink blue to indicate the device is being charged. A solid blue light indicates the device is fully charged. With a fully charged device you have about 4.5 hours of operating time.

How do I clean and sanitize controllers?

Each State has varying sanitation rules and regulations. Become familiar with and follow your state’s designated sanitation rules and regulations.

For basic cleaning of controllers, we recommend the following:
1) It is important to clean and sanitize controllers after each use
2) Before cleaning controllers, it is important to remove controllers from mask
3) Start by wiping backs of controllers with dry clean cloth
4) Next clean controllers with antibacterial wipe or cloth dampened with alcohol
5) IMPORTANT: do not apply moisture to front or button-side of the controllers

Why am I seeing black coloring on my wipe or cloth after cleaningcontrollers?

Color may be transferred if the controller (electrode) is firmly rubbed.

Is the mask a single use product?

The silicone mask cannot be reused on different clients. FDA requires not to use the mask on multiple individuals due to hygienic reasons. Please dispose of the silicone mask after each use, or gift the mask offering the opportunity to purchase the controller set for home care for maximizing results. (page 36 of Ed Manual) Confirm with Sophia that we can mirror the above in the Ed Manual Page 36)